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Everyone gets angry; it’s a completely natural response. But do you know how to manage that anger constructively? By the end of this one-day course, you will!
Learn more... Course Outline
The Courseware Company’s products are typically purchased by IT and business skills training providers, schools and colleges or corporate training departments. Content can also be bought and customised by freelance trainers for their own customers.
No previous experience or training in anger management is required, though students should possess basic numeracy and literacy and ideally have a basic understanding of using computers and software applications, such as Microsoft Word.
The Courseware Company (established in the early 1990s and part of gtslearning) is the only European authorised reseller of Velsoft courseware materials and print licences. Velsoft offers fully customisable training materials, delivered online and fully supported with instructor resources and student study tools.
To get started, just open this training courseware in your favourite word processor. You can fully customise the materials to suit your exact learning needs and include your own branding. Your own tailor-made course, delivered 'off-the-peg' and saving you thousands of pounds in development time and man-hours. Just press print and the perfect learning experience is yours to deliver.
Understanding Anger To start the workshop, participants will learn what anger is, what the costs and benefits are, and what skills they may need to develop to manage their anger.
The Causes of AngerThis module will examine the five most common causes of anger: miscommunication, personal hot buttons, precipitating factors, distorted thinking, and trigger thoughts.
Understanding Behavior Types During this module, participants will learn about the five most common behavior types: passive, manipulative, assertive, aggressive, and passive-aggressive.
Coping Tools Next, participants will learn about some coping tools, including an anger log, relaxation technique, coping thoughts, and humor.
Communication Skills During this module, participants will learn how to reduce miscommunication by enhancing their listening skills, ability to ask good questions, problem solving skills, and assertiveness.
Want to deliver the best Business Skills or Computer Training courses to your students? The Courseware Company is the UK’s leading supplier of fully Customisable business skills courseware licences.
Content is available for many business disciplines as well as Microsoft Office, Adobe and many other training products. Essentially, we’ve packaged the classroom prep time into an affordable, effective product.
This course can be purchased individually or as part of the Core Essentials for Business Professionals - Professional Development Bundle. Also included in this bundle are: