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In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique.
The challenge becomes: how can we make these diverse individuals work as a team? We all know what happens to organizations that don’t have effective teamwork: they fail. Failing to embracing diversity can also have serious legal costs for corporations.
This one-day course will help you teach participants how to address diversity challenges, including how to:
- Understand what diversity and its related terms mean
- Be aware of how aware they are of diversity and where they can improve
- Understand how changes in the world can affect you and your view
- Identify their stereotypes
- Know what terms are politically correct and which are not, and why
- Use the four cornerstones of diversity
- Identify the pitfalls relating to diversity and how to avoid them
- Use a technique for dealing with inappropriate behavior
- A management style to encourage diversity
- Act if you or one of your employees feels discriminated against
Learn more... Course Outline
Our courseware is primarily purchased by five types of trainer; HR managers, corporate trainers, private training firms, educational institutions, or private consultants. The target audience varies on the instructor and the type of training required by a particular organization.
The students for this course are staff or managers involved in diversity training.
No previous experience or training in diversity training is required, though students should possess basic numeracy and literacy and ideally have a basic understanding of using computers and software applications, such as Microsoft Word.
The Courseware Company (established in the early 1990s and part of gtslearning) is the only European authorised reseller of Velsoft courseware materials and print licences. Velsoft offers fully customisable training materials, delivered online and fully supported with instructor resources and student study tools.
To get started, just open this training courseware in your favourite word processor. You can fully customise the materials to suit your exact learning needs and include your own branding. Your own tailor-made course, delivered 'off-the-peg' and saving you thousands of pounds in development time and man-hours. Just press print and the perfect learning experience is yours to deliver.
Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Defining Diversity Participants will begin by defining diversity and related terms, including affirmative action, bias, stereotype, and Equal Employment Opportunity.
How Does Diversity Affect Me? This session will help participants identify how a changing world has affected them. Participants will also complete a self-awareness inventory to identify possible areas for improvement
Identifying Stereotypes During this session, participants will explore stereotypes from different angles through a lecture and two group exercises.
Wise Words In this era of political correctness, it's sometimes hard to keep up with words that have become inappropriate. We will take a look at some phrases that are considered universally incorrect and some basic guidelines. We'll also take a humorous look at some phrases that have gone too far.
The Cornerstones of Diversity Diversity experts Armida Russell, Amy Tolbert, and Frank Wilderman have identified four cornerstones of diversity development. They are knowledge, acceptance, understanding, and behavior. We will examine each cornerstone in detail during this session.
How to Discourage Diversity There are some practices that discourage diversity more than they encourage it. We will look at four common mistakes and how to avoid them.
The STOP Technique Diversity expert Lenora Billings-Harris has developed a four-step technique that you can use when someone is behaving in an inappropriate manner. It's called STOP. Participants will learn about the technique through a lecture and will then practice it in a role play.
Managing for Diversity During this brief lecture, we will look at some simple things managers and employees can do to encourage diversity in their workplace.
Dealing with Discrimination To wrap up the day, we will discuss how to deal with discrimination as a manager and an employee.
Want to deliver the best Business Skills or Computer Training courses to your students? The Courseware Company is the UK’s leading supplier of fully Customisable business skills courseware licences.
Content is available for many business disciplines as well as Microsoft Office, Adobe and many other training products. Essentially, we’ve packaged the classroom prep time into an affordable, effective product.
This course can be purchased individually or as part of the Workplace Essentials Bundle. Also included in this bundle are: