Customisable Instructor Materials

Training materials for

Microsoft Outlook 2003 Training

Fully Customisable

Microsoft Outlook 2003 is the Office suite’s personal information management program. Whether you’re using Outlook 2003 for the first time, or have been using it for years, this three-level course will help you make the most of Outlook 2003’s exciting features.

Highlights of the course include a discussion of the new Reading Pane, an overview of supported e-mail types, discussion of the new junk mail filter, and an introduction to Business Contact Manager.

Learn more... Course Outline 

 

Target Audience

Our courseware is primarily purchased by five types of trainer; HR managers, corporate trainers, private training firms, educational institutions, or private consultants. The target audience varies on the instructor and the type of training required by a particular organization.

The students for this course are usually training staff or managers involved in training.

Prerequisites

No previous experience or training in Outlook is required, though students should possess basic numeracy and literacy and ideally have a basic understanding of using computers and software applications, such as Microsoft Word.

 

What You Actually Receive

  • Student manual Fully customisable. May be opened in any wordprocessor and changed to meet your exact needs. 1
  • Student workbook Fully customisable. Additional book includes series of practical tasks and review questions. 2
  • Student workbook exercises Fully customisable. Sample exercises to accompany the student workbook. 3
  • Trainer manual Fully customisable. Includes invaluable information and tools to help the trainer. 4
  • Presentations Fully customisable. Complete set of PowerPoint slides for use by the trainer. 5
  • Timetable and lesson plans Fully customisable. Detailed timetable and plans ensure you deliver the best possible course. 6

The Courseware Company (established in the early 1990s and part of gtslearning) is the only European authorised reseller of Velsoft courseware materials and print licences. Velsoft offers fully customisable training materials, delivered online and fully supported with instructor resources and student study tools.

To get started, just open this 'Outlook 2003' training courseware in your favourite word processor. You can fully customise the materials to suit your exact learning needs and include your own branding. Your own tailor-made course, delivered 'off-the-peg' and saving you thousands of pounds in development time and man-hours. Just press print and the perfect learning experience is yours to deliver.

You Also Receive

  • Fully customisable Sold on a site licence basis, you can tailor the courseware to meet specific learning or corporate requirements. 1
  • Instant download Content is available to download immediately after purchase. Backup CDs are also available. 2
  • Proven Our course materials are used in hundreds of training centres around the world. Every course is fully beta tested and validated in the classroom before undergoing a full production release. 3
  • Simple... No need to invest in expensive DTP applications - all files are easily editable in any word processor. 4
  • Print on demand You only need to print exactly what you need, when you need it. 5
  • Totally flexible Courses can be modified to meet specific requirements. Sections can be removed. New content added. One or more titles can be combined. Whatever your training requirements, our courseware can help you meet that need. 6
  • Unlimited users Content is sold on a site licence basis. You can train as many staff or employees at that location as you like. Forever! 7
  • Buy once. Use forever! You’re buying a perpetual licence. One payment gives you an unlimited site licence for use as long as you need it. 8
  • No limits! Unlike some content providers, our licence enables you to reprint the courseware as many times as you like. 1 student or 100,000, it doesn’t matter... 9

Microsoft Outlook 2003 Training Outline

The Essentials To begin, participants will learn what Outlook is, how to open and close it, how to use it, and how to find help.

Electronic Mail Next, participants will learn how to set up an e-mail account; how to open, print, reply to, forward, and re-send messages; how to compose mail; and how to use stationery.

Information Management This section will provide a brief overview of each of Outlook's information management features: calendar, contacts, tasks, notes, and journal.

Advanced Organizational Tools Participants will learn how to use folders, search folders, the Organize pane, the Rules and Alerts wizard, and the junk mail filter. Participants will also learn how to search for items.

Advanced E-Mail Features This section will look at the different mail formats available, how to set up and use signatures, and how to print mail messages.

E-Mail Account Types This section will take an in-depth look at the different e-mail accounts supported by Outlook, including Microsoft Exchange Server, POP3, IMAP, and HTTP.

Advanced Information Management Tools Participants will learn how to add holidays to their calendar, set recurring appointments and tasks, use categories, use views, link items, and perform a mail merge with Word.

Data Management This section will look at how to create and use PST files, profiles, and the Outlook Address Book. We will also explore AutoArchive, the Mailbox Cleanup tool, importing and exporting information, and creating and applying custom forms using OMSGCLAS.

Microsoft Exchange Server Participants will learn about some of the advanced features available when using a Microsoft Exchange Server account, including public folders, delegates, task assignment, Global Address List, and the Out of Office Assistant.

Advanced Topics Participants will learn how to fax from Outlook, manage security settings, use Information Rights Management, change Outlook's color scheme, and use the system tray icon. We will also explore alternatives to the free/busy calendar service.

Business Contact Manager Configuration This section will introduce participants to Business Contact Manager. We will learn how to install and configure Business Contact Manager, how to use the interface, how to set up and use the Product and Services Items List, and how to generate reports.

Using Business Contact Manager To conclude, we will explore each of the Business Contact Manager components: accounts, business contacts, business opportunities, business history, and notes. We will also learn how to link items.

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Microsoft Outlook 2003 Courseware

  • Fully Customisable
  • Add your own name & logos
  • Unlimited reprinting rights
  • Unlimited number of users
  • No annual renewal fees

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