Business Writing That Works

$495.00

SKU: GS2416 Categories: ,

Business Writing That Works

Our Business Writing That Works training materials provides you with a fully-customizable package of courseware content for delivery to your employees and/or students. Everything you need to run the course is included, just add trainer!


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All courseware print licences are perpetual – buy once and use forever!

  • Fully customizable. Sold on a site licence basis, you can tailor ALL content to meet specific learning or corporate requirements.
  • Digital download. Content is available to download after purchase.
  • Proven. Our course materials are used in hundreds of training centres around the world. Every course is fully beta tested and validated in the classroom before undergoing a full production release.
  • Simple… No need to invest in expensive DTP applications – all files are easily editable in any word processor.
  • Print on demand. You only need to print exactly what you need, when you need it.
  • Totally flexible. Courses can be modified to meet specific requirements. Sections can be removed. New content added. One or more titles can be combined. Whatever your training requirements, our courseware can help you meet that need.
  • Unlimited users. Content is sold on a site licence basis. You can train as many staff or employees at that location as you like. Forever!
  • Buy once. Use forever! You’re buying a perpetual licence. One payment gives you an unlimited site licence for use as long as you need it.
  • No limits! Unlike some content providers, our licence enables you to reprint the courseware as many times as you like. 1 student or 100,000. No limits…


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Student manual

Fully customisable. May be opened in any word processor and changed to meet your exact needs.

Trainer manual

Fully customisable with additional information for trainers.

Ice breakers and classroom activities

Empty section. Edit page to add content here.

Pre-assignment exercise

Pre-assignment exercise. Fully customisable. Helps to reinforce the delegates understanding of the course contents.

Course outline

Content overview. Fully customisable. Comprehensive course overview to help you market your course to your customers.

PowerPoint presentations

PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.

Sales information sheets

Sales information sheets. Fully customisable. Information sheets to help you sell your course to your employees or external customers.

Additional reading materials

Additional reading… Fully customisable. Give your students some recommended further reading materials for this course.

For those who must write as part of their job, being able to write well is essential. Writing for business means being able to capture participants’ thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct.

We can think about writing either as a process or as a product; the finished piece of writing. If we think of writing as a process, then we can change the outcome or the product. We can do this by changing our writing techniques and developing our writing skills. The Business Writing That Works Courseware teaches participants that while they will still be aiming to turn out a good final writing product, however their sense of satisfaction will arise partly from a greater appreciation of the process by which they get there. This workshop will concentrate on the nitty-gritty details that writers have to contend with, and give them some practical advice on making the job less difficult. Participants of the Business Writing That Works Course will also have opportunity to discuss their writing problems and share solutions with others in the workshop.

  • Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
  • Why Write? Many people feel that writing is a burden or something they should be able to delegate. This session will help participants identify the value of writing.
  • The Four C’s You will discuss four of the C’s of writing with participants: clear, concise, complete, and correct. Participants will practice each C through writing exercises.
  • Word Agreement During this session, participants will explore word agreement through a brief lecturette and a writing exercise.
  • Active and Passive Voice Most people prefer to read writing that is in the active voice. We will discuss and practice both voices during this session.
  • Sentences and Sentence Types This session will discuss the structure of sentences and paragraphs. Then, participants will apply this knowledge to a writing exercise.
  • Readability Index The Gunning Fog Index, also called the readability index, determines the difficulty level of a written piece. Participants will apply the index to a sample and to their own work.
  • The Fifth C Courtesy is an important principle of good business writing. During this session, participants will examine and rank several business letters, helping them explore their own style and preference.
  • Practical Language It is important to use words that best reflect what you are trying to say. In this session, we will examine some common dilemmas (such as fewer vs. less) and suggested solutions.
  • Inclusive Language Another key part of writing is political correctness. Participants will have an opportunity to re-write some exclusive terms to make them inclusive.
  • Sentence Construction The two basic rules for constructing sentences are: use construction that makes meaning clear and keep construction parallel. Participants will re-write sentences that don’t follow these rules.
  • Punctuation During this session, participants will work in teams to develop a series of test questions for other teams. We have included some key points that you can use to debrief the test.
  • Writing Business Letters This session begins with three lecturettes on the steps for writing a business letter, types of letters, and the parts of a business letter. Participants will then examine samples of business letters to determine the type and the parts of the letter.
  • Reports Many people find writing business reports very difficult. This session will look at business reports in-depth using a lecture and a small group exercise.
  • Spelling and Proofreading Proofreading carelessly can spoil a writer’s best efforts. This session will help participants identify common spelling errors and practice their proofreading skills.
  • Writing Memos Memos are another challenge that many writers face. We will examine memos through a brief lecture and a fun exercise.
  • E-mail Etiquette These days, e-mail has become a universal method of communication. However, there are many questions of etiquette and few answers. This session will discuss some common dilemmas and our recommended answers.
  • Writing Challenges To wrap up the workshop, participants will work in small groups to identify their biggest challenges and some possible solutions.
  • Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan