Employee Dispute Resolution

$495.00

SKU: GS2112 Categories: ,

Employee Dispute Resolution

Our Employee Dispute Resolution training materials provides you with a fully-customizable package of courseware content for delivery to your employees and/or students. Everything you need to run the course is included, just add trainer!


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All courseware print licences are perpetual – buy once and use forever!

  • Fully customizable. Sold on a site licence basis, you can tailor ALL content to meet specific learning or corporate requirements.
  • Digital download. Content is available to download after purchase.
  • Proven. Our course materials are used in hundreds of training centres around the world. Every course is fully beta tested and validated in the classroom before undergoing a full production release.
  • Simple… No need to invest in expensive DTP applications – all files are easily editable in any word processor.
  • Print on demand. You only need to print exactly what you need, when you need it.
  • Totally flexible. Courses can be modified to meet specific requirements. Sections can be removed. New content added. One or more titles can be combined. Whatever your training requirements, our courseware can help you meet that need.
  • Unlimited users. Content is sold on a site licence basis. You can train as many staff or employees at that location as you like. Forever!
  • Buy once. Use forever! You’re buying a perpetual licence. One payment gives you an unlimited site licence for use as long as you need it.
  • No limits! Unlike some content providers, our licence enables you to reprint the courseware as many times as you like. 1 student or 100,000. No limits…


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Student manual

Fully customisable. May be opened in any word processor and changed to meet your exact needs.

Trainer manual

Fully customisable with additional information for trainers.

Ice breakers and classroom activities

Empty section. Edit page to add content here.

Pre-assignment exercise

Pre-assignment exercise. Fully customisable. Helps to reinforce the delegates understanding of the course contents.

Course outline

Content overview. Fully customisable. Comprehensive course overview to help you market your course to your customers.

PowerPoint presentations

PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.

Sales information sheets

Sales information sheets. Fully customisable. Information sheets to help you sell your course to your employees or external customers.

Additional reading materials

Additional reading… Fully customisable. Give your students some recommended further reading materials for this course.
  • Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
  • What is Peer Review? To begin, participants will discuss what the peer review process is and is not.
  • Initiating the Process This session will look at the first three stages of the process: filing a grievance, informing the defendant, and obtaining witness statements.
  • The Peer Review Panel During this session, participants will learn who should be on the peer review panel.
  • Asking Questions Next, participants will hone their questioning and probing skills.
  • The Peer Review Process This session will introduce participants to the remainder of the peer review process: preparation, the hearing itself, and the decision making process.
  • Panel Walkthrough The bulk of the afternoon will be spent role playing a peer review scenario.
  • Why Does the Process Fail? To wrap things up, participants will explore common reasons why the peer review process fails and how to avoid or resolve these problems.
  • Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan