Working Smarter – Using Technology to your Advantage

$495.00

SKU: GS2406 Categories: ,

Working Smarter – Using Technology to your Advantage

Our Working Smarter training materials provides you with a fully-customizable package of courseware content for delivery to your employees and/or students. Everything you need to run the course is included, just add trainer!


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All courseware print licences are perpetual – buy once and use forever!

  • Fully customizable. Sold on a site licence basis, you can tailor ALL content to meet specific learning or corporate requirements.
  • Digital download. Content is available to download after purchase.
  • Proven. Our course materials are used in hundreds of training centres around the world. Every course is fully beta tested and validated in the classroom before undergoing a full production release.
  • Simple… No need to invest in expensive DTP applications – all files are easily editable in any word processor.
  • Print on demand. You only need to print exactly what you need, when you need it.
  • Totally flexible. Courses can be modified to meet specific requirements. Sections can be removed. New content added. One or more titles can be combined. Whatever your training requirements, our courseware can help you meet that need.
  • Unlimited users. Content is sold on a site licence basis. You can train as many staff or employees at that location as you like. Forever!
  • Buy once. Use forever! You’re buying a perpetual licence. One payment gives you an unlimited site licence for use as long as you need it.
  • No limits! Unlike some content providers, our licence enables you to reprint the courseware as many times as you like. 1 student or 100,000. No limits…


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Student manual

Fully customisable. May be opened in any word processor and changed to meet your exact needs.

Trainer manual

Fully customisable with additional information for trainers.

Ice breakers and classroom activities

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Pre-assignment exercise

Pre-assignment exercise. Fully customisable. Helps to reinforce the delegates understanding of the course contents.

Course outline

Content overview. Fully customisable. Comprehensive course overview to help you market your course to your customers.

PowerPoint presentations

PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.

Sales information sheets

Sales information sheets. Fully customisable. Information sheets to help you sell your course to your employees or external customers.

Additional reading materials

Additional reading… Fully customisable. Give your students some recommended further reading materials for this course.

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

  • Making Your Company a Technology-Friendly Place To begin the day, we will discuss some ways to encourage staff to use technology. Participants will also try to find some creative solutions to a case study problem.
  • Conquering Computers Computers are one of the most popular technological tools, and they can be the most difficult one to manage. We will give participants some ways to make the most of the PC.
  • Communicating with the IT Department This session will give participants some tips on how to communicate effectively with Information Technology staff.
  • Choosing Software Wisely Purchasing software is usually a big decision. We will discuss a three-step process to help you make that decision. Then, participants will use the process in a case study.
  • Technical Training This session will cover some types of training and some tips.
  • Setting an IT Budget Some managers are responsible for deciding how much their department can and will spend on technology. We will discuss a few basic steps that will help participants create an IT budget.
  • Security and Privacy Participants will work in small and large groups to discuss common issues surrounding computer privacy and security at work.
  • Uncontrolled vs. Controlled Networks This session will provide a brief, non-technical overview of how networks work, including how companies can manage Internet access.
  • Ergonomics As more workers use computers, Repetitive Strain Injuries (RSI) have increased, and so have employers’ expenses. This session will discuss and demonstrate some easy ways that participants can reduce their risk of an RSI.
  • System Usage Policies Every organization, no matter how small, should have a policy in place detailing how their technological resources should be used. We will examine the key components of a system usage policy and we will look at a sample policy.
  • Taking Care of Company Property During this session, we will discuss some basic rules of technological etiquette. Participants will then practice these skills during a role play.
  • Time-Saving Tools This session will look at some ways to use e-mail programs, contact management programs, and scheduling software to make the most of your time.
  • Telephone Etiquette Even if your business doesn’t use computers, laptops, or PDAs, almost everyone has a telephone. This session will cover some basic telephone etiquette tips.
  • Instant Messaging Instant messaging (also known as IM) has become increasingly popular in recent years. We will look at some IM etiquette and decode some common acronyms.
  • Telecommuting High-speed Internet and technical tools makes it possible for many people to work from home. During this session, we’ll discuss what telecommuting is, how to decide if telecommuting is right for a particular employee, and how to prepare a worker to telecommute. Participants will then complete a case study.
  • Workplace Rage Many people find technology very frustrating. This session discusses the cost of workplace rage, how to manage it, and how to prevent it.
  • It’s Not Working! So far, this workshop has focused on how supervisors can make their workplace technology-friendly and how they can use technology to make life easier for everyone. However, your plan will run into snags. We’ll look at some basic ways that you can address issues. Participants will also have the opportunity to discuss common scenarios and possible solutions.
  • A Policies and Procedures Checklist To wrap up the workshop, we’ll look at some policies and procedures that you may want to have in place to manage technology efficiently.
  • Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan